How It Works

1. Consultation

We begin by getting to know you, your family, and your unique childcare needs. Whether you want to hire a full time nanny, we can facilitate a remote Teams/Zoom or a face-to-face consultation where required. During this initial consultation, we’ll discuss:

• Your specific requirements, including working hours, responsibilities, and expectations.
• The type of nanny you’re looking for – whether it’s a live-in, live-out, part-time, or full-time role.
• Any special considerations, such as experience with particular age groups, languages, or other skills.

This personalised approach helps us build a clear understanding of what you need, ensuring we find the right match for your family.

2. Sourcing Nannies

Using our extensive database of professional nannies and our network of trusted childcare providers, if you are looking for a nanny in UK, we begin the search for your ideal candidate. We carefully source nannies who meet your specific criteria, ensuring they are qualified, experienced, and aligned with your family’s values.

3. Initial Vetting

Every nanny undergoes a rigorous vetting process before they are considered for your role. This includes:

• Comprehensive interviews with our highly experienced consultant.
• Verification of work history, qualifications, and references.
• Assessing their suitability based on your specific needs.

Our thorough vetting process ensures that only the most qualified and reliable nannies are presented to you.

4. Presentation of Candidates

Once we’ve identified suitable candidates, we’ll present you with a shortlist of profiles. Each profile includes detailed information about the nanny, including:

• Their experience and qualifications.
• Personal attributes and skills.
• References and feedback from previous employers.

This gives you a clear picture of each candidate, allowing you to make informed decisions.

5. Arrange Interviews with Family

We coordinate interviews with the candidates you’re most interested in. To make this process as smooth and effective as possible, we:

• Help you prepare by providing suggested interview questions.
• Offer guidance on how to evaluate the candidates based on your priorities and preferences.

Our goal is to ensure you feel confident and comfortable throughout the interview process.

6. Vetting & Due Diligence

Before any employment offer is made, we carry out essential checks to give you complete peace of mind. This includes:

• Enhanced DBS (Disclosure and Barring Service) checks.
• Verification of paediatric first aid certifications.
• Comprehensive reference checks to confirm the nanny’s experience and reliability.
• Check right to work in the UK & Visa verification.

We take care of the details, so you can focus on choosing the right candidate for your family.

7. Employment Offer

Once you’ve found the perfect nanny, we assist with finalising the employment offer. This includes:

• Drafting employment contracts tailored to your agreement.
• Offering advice on payroll services, tax obligations, and other legal requirements.
• Providing guidance on setting clear expectations and boundaries to establish a positive working relationship.

8. Ongoing Support

Our service doesn’t end once the nanny starts working with your family. At SuperNannies, we offer ongoing support to ensure a smooth transition and long-term success, including:

• Check-ins to see how the arrangement is working.
• Mediation and advice if any concerns arise.
• Access to additional resources and guidance to support your childcare journey.

We’re here to make sure both you and your nanny feel supported and satisfied.